Delegate gives BPOs and agencies a single desktop โ helpdesk, softphone, CRM, AI agents, and 55 more apps โ isolated per client, controlled per agent. Stop duct-taping tools together.
No credit card required ยท 99.9% uptime SLA ยท SOC 2-ready infrastructure
7 open ยท 3 AI replies ready to send
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One platform replacing your entire tool stack
Helpdesk, CRM, AI agents, softphone, ad dashboards, dev tools โ each one enabled per workspace, per role, per client. Your agents open one tab and everything they need is already there.
Managing 10 clients means 10 times the risk of a data mix-up, an agent overstepping, or a tool gap slowing the floor. Delegate eliminates all three โ isolation, access control, and automation are baked in, not bolted on.
Every client runs in a fully isolated workspace โ separate data, credentials, and team members, zero overlap. When Client A's agent opens the helpdesk, they see only Client A's tickets. Always. Full audit trail on every action, across every workspace.
Toggle any of the 60 apps on or off per team member in 3 clicks โ no permission trees, no IT tickets. A Tier 1 agent sees Helpdesk and Phone. A supervisor sees everything. When the role changes, access updates instantly.
Assign tasks to AI agents and let them run โ autonomously drafting, researching, and executing while your team stays focused. Board Meetings brings AI executives into the loop for strategy. Full cost control, approval gates, and skill-based routing keep every delegation on rails.
Inbound and outbound calling, SMS, and voicemail run entirely in the browser via Twilio. No hardware, no installs. Call dispositions, recordings, and CRM contact data surface automatically so agents never switch windows mid-call.
Delegate plugs into the tools your team already runs โ Konnektive, NMI, Twilio, Shopify, and 26 more. Keep what works. Eliminate the switching.
Revenue & Refund Processing
Agent Communication & Reach
Scheduling & Knowledge
Ship & Monitor Code
Paid Acquisition & Attribution
Data You Already Trust
When you're coordinating 20 to 200 agents across multiple clients, you don't have a tooling problem. You have a consolidation emergency.
You're running 80 agents across six clients and one wrong data leak ends a contract. Right now your team is copy-pasting between four systems to process a single refund โ and every handoff is a compliance exposure. Delegate locks each client into its own isolated workspace, puts Konnektive, NMI, and UltraCart on one screen, and gives you a full audit trail without hiring someone just to manage the tools.
You've been duct-taping Notion, Slack, a CRM, and three client Drives together for two years and you know it won't scale past the next five hires. Every new client means a new tool stack you didn't budget for. Delegate gives each client their own workspace, their own integrations, and their own team โ white-labeled under your brand if you want โ without you rebuilding the infrastructure from scratch every time you sign a new retainer.
Count the tabs open in your browser right now. Helpdesk. CRM. Phone. Email. Spreadsheet. Task tracker. Knowledge base. Every one of those is a place something falls through the cracks. Delegate is the single window your ops team actually works from โ with AI that triages, routes, and drafts responses before a human even sees the ticket. Yes, it can replace all of them. That's the point.
60+
Apps in the platform
helpdesk to SQL workbench
30+
Native integrations
Konnektive, NMI, Twilio & more
7
App bundles
pick only what your team needs
99.9%
Uptime target
Vercel serverless + Supabase
Composite stories from early access conversations with BPO operators, agency owners, and operations teams.
โBefore Delegate, we were duct-taping 4 different tools together across 6 client accounts. Supervisors were constantly in the wrong workspace, agents were seeing tickets they had no business seeing, and I was spending every Monday morning untangling access issues. Honestly, I didn't expect the migration to go smoothly โ 90 agents is a lot to move. But workspace isolation just worked. Every client is completely separated. Phone, Helpdesk, CRM โ all scoped. My team leads finally have one screen that shows them everything. I can't overstate how much quieter my mornings are now.โ
Carlos Mendez
Director of Operations ยท CoreBridge BPO
โWe were paying for Zendesk, Five9, HubSpot, and Notion separately. $4,200 a month, and they didn't talk to each other. Every new client meant setting up four more accounts, four more billing lines, four more onboarding cycles. The thing that surprised us most about Delegate wasn't the cost savings โ though we did cut that $4,200 bill down to one invoice. It was the AI workflows. Our account managers were spending 20+ hours a week on status updates and follow-ups. That's mostly automated now. I genuinely don't know how we ran the agency before this.โ
Amanda Torres
COO ยท Apex Growth Agency
โAccess control sounds boring until you've had a tier-1 rep accidentally close a billing dispute they weren't supposed to touch. We had that happen twice in one quarter with our old setup. With Delegate, I spent maybe 45 minutes configuring role permissions once. Tier-1 reps see Helpdesk and Phone. Team leads get CRM and reporting. Billing is locked to two people. Nobody's stumbled into something they shouldn't since we launched. That one config screen is doing the work of a policy document that nobody read.โ
David Okafor
VP of Operations ยท FlowScale
Moving your entire operation onto one platform is a serious decision. We built Delegate knowing that downtime isn't an inconvenience for you โ it's a P1 incident. Infrastructure redundancy, strict access controls, and a public status dashboard you can check before we do.
Real-Time Monitoring Built In
Sentry + custom uptime monitors across every service
Pick a plan, add the app bundles your team needs. Scale seats up or down anytime โ prorated to the day.
Solo operators and small teams getting started
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Growing teams that need specialized apps
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Multi-client operations and agencies
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BPOs, large teams, mission-critical ops
Contact SalesIncludes
Each bundle unlocks a group of specialized apps for your team. Professional includes 1, Business includes 2. Add more anytime.
Helpdesk, Phone, CRM, Knowledge Base
AI Copilot, Agent Chat, Board Meetings
Meta Ads, Google Ads, Shopify, Stripe
GitHub, Vercel, Sentry, SQL Workbench
FrameForge, Design Studio, Voice AI
Konnektive, NMI, UltraCart, Sticky.io
Mercury Banking, Stripe Reports
All plans include a 14-day free trial. Add app bundles starting at $15/user/mo. See full pricing details โ
14-day free trial. No credit card required. Your team is up and running in under 10 minutes.
14-day free trial. No credit card required.