OmniCart

• Orders — list, search, view details, cancel, complete, and archive orders
• Products — browse your product catalog with variants, options, and pricing
• Customers — view customer profiles, addresses, and order history
• Collections — manage product collections and their associated products
• Draft Orders — create and manage draft orders, convert them to live orders
• Store Overview — real-time metrics for order count, revenue, customers, and products
• Store Settings — view store configuration, currencies, and region info

OmniCart is a headless commerce platform. Unlike traditional ecommerce platforms, it separates the storefront from the backend — giving you full control over your customer-facing experience while Delegate provides the admin panel.

The OmniCart integration connects directly to your store’s Admin API, so you can manage your entire commerce operation from the Delegate WebOS desktop alongside your other business tools. OmniCart does not use OAuth — you connect with an Admin API Secret Key (recommended) or admin email and password.

• A running OmniCart store (self-hosted or cloud)
• An Admin API Secret Key (recommended), or an admin user account with email and password
• The base URL of your OmniCart store (e.g. https://api.my-store.com)

The Orders panel shows all orders from your OmniCart store. Use the search bar to find orders by ID or email, and filter by status (Pending, Completed, Cancelled).

Click any order to view its full details including:

• Line items with quantities and pricing
• Payment and fulfillment status
• Shipping address
• Order timeline

Available actions on an order:

• Complete — mark the order as completed
• Cancel — cancel the order (with optional reason)
• Archive — archive the order to hide it from the default view

The Products panel displays your product catalog. Each product shows its title, status (Published, Draft, Proposed), and thumbnail.

Click a product to see:

• Product variants with SKU, pricing, and inventory counts
• Product options (Size, Color, etc.)
• Associated collection

The Customers panel lists all customers with their email, name, and registration status. Click a customer to view their saved addresses and order history.

Customers are labeled as Registered (have an account) or Guest (checkout-only).

Draft orders let you create orders on behalf of customers before processing payment. Use the Convert to Order button to turn a draft into a live order.

Don't have an OmniCart store yet? Click Try Demo Mode on the connect screen to explore all panels with sample data. Demo mode is read-only and doesn't connect to any real store.

OmniCart connects through its Admin API — there is no OAuth flow. Delegate supports two credential types:

• API Secret Key (recommended) — the sk_… key is sent over HTTP Basic auth (username = the key, empty password). It’s a durable server-to-server credential that doesn’t expire on a session timer.
• Email & Password — Delegate authenticates with your store to obtain a short-lived JWT, cached for 55 minutes and automatically refreshed when it expires.

Credentials are encrypted at rest using AES-256.

To disconnect an OmniCart account, click the account selector in the app sidebar and select Remove. This deletes the stored credentials from Delegate. Your OmniCart store is unaffected.

• Connection failed (422) — double-check your base URL and credentials (API Secret Key, or email and password). Make sure the URL doesn't end with /admin.
• Access denied (403) — verify your workspace has the Marketing & Commerce bundle enabled.
• Orders not loading — confirm your OmniCart store is running and accessible from the internet. Self-hosted instances behind a firewall may not be reachable.
• Stale data — click the refresh button in the sidebar to re-fetch data from your store.